Account Specialist, Representative Payee


Are you looking for a fulfilling job that combines your passion for people and love of numbers and is eligible for exciting benefits, including health insurance, tuition reimbursement and over five weeks of paid time off?

If you responded yes, we are looking for YOU!

Apply for the full time Account Specialist role in Center City Philadelphia! As an Account Specialist, you will:

  • Meet with participants to determine their financial goals and assist them in accomplishing their goals.
  • Work closely with participants to develop their budgets.
  • Assist participants in becoming financially independent.
  • Completes bookkeeping tasks, such as entering budgets, bills and payments in  financial software.
  • Collaboratively document their progress in electronic health records system.
  • Other duties as assigned to fulfill MHP's mission.

The Account Specialist is a full time position, Monday - Friday, 9:00 AM - 5:00 PM, located at 833 Chestnut Street, Philadelphia, PA 19107, with a starting salary of $16.25/hour. This is a hybrid work from home position, with required office days.

***This position is eligible for a $250 sign on bonus and a $750 retention bonus after completion of one year of service.***

***Effective November 15, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.***


  • Generous Paid Time Off (Up to 44 paid days off per year!)
  • Medical, Dental & Vision Insurance
  • No Cost Life and Disability Insurance
  • Flexible Spending Accounts
  • No Cost Employee Assistance Program
  • Retirement Plan with Annual Discretionary Employer Contribution
  • Employee Referral Bonuses
  • Tuition Reimbursement
  • Federal Student Loan Forgiveness Program
  • Continuous Growth & MHP Sponsored Training Opportunities


  • Minimum of an Associate's degree and two years of related experience or HS diploma and six years of related experience required.
  • 2 /6   years of bookkeeping/accounting experience (including internships or volunteering) depending on highest degree completed.
  • Experience with accounting software and electronic health records is a plus. 
  • Experience in behavioral health services or customer service is a plus. 
  • Must possess basic computer skills to perform job duties including desktop computing, e-mail, timesheet management, electronic health records, accounting software, etc.
  • Patience, tact, ability to work cooperatively with a wide variety of individuals including people in addiction and/or mental health recovery.
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money.
  • Depending on assigned territory, must possess a valid driver's license.


  • Sit/stand at a desk with ergonomically appropriate equipment.
  • Must be able to travel within the community that may not be handicap accessible: walking and/or drive agency vehicles, depending on the needs of the program. Ability to use public transportation, move around inner-city neighborhoods daily, including in inclement weather, carry computer equipment, and ascend/descend stairs carrying computer equipment. Must be able to travel to all sites supported, and MHP's main offices as needed.

Reasonable accommodations will be made to enable individuals with disabilities to perform their essential job duties.

We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know.


Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities.

MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.